Press and hold the on your keyboard, then click on Status > System Health in the left menu.
(208.67.222.222), as Google DNS sometimes causes failures with zvelo queries. support.keriocontrol.gfi.com 2. Reliability Detection Failure
Resolving the "Kerio Control Web Filter is Not Activated, Categorization is Disabled" Error Press and hold the on your keyboard, then
Method 1: Disable Reliability Detection via SSH (Permanent Fix)
Kerio Control downloads categorization data from GFI’s servers. If updates fail → categorization stays disabled. Press and hold the on your keyboard, then
If the service is stuck, a physical reboot or a software restart through the administration interface can sometimes restore operation after 1 hour of downtime. support.keriocontrol.gfi.com
Inspect outbound connectivity and firewall rules Press and hold the on your keyboard, then
Ensure is checked and click Apply .