The Government of the Republic of Zambia, through the Electronic Government Division (SMART Zambia Institute), has established comprehensive guidelines for using the government email system. These policies ensure professionalism, security, and effective communication across the public service.
Schedule meetings, set reminders, and view the availability of other government colleagues within the system.
: Open your web browser and go to https://mail.grz.gov.zm/owa. Mail.grz.gov.zm Owa
Each ministry has its own IT helpdesk. Look for the internal support number or email (e.g., helpdesk@grz.gov.zm or a local extension).
Email Use Guidelines and Procedures - SMART Zambia Institute The Government of the Republic of Zambia, through
All institutions and employees using the government email system under the .gov.zm domain must manually include the following email disclaimer in their account settings or request assistance from the email service provider to have it included.
: A browser-based version of Microsoft Exchange Server. It allows employees to access their mailboxes, calendars, and tasks from any internet-connected device without needing a dedicated desktop client. Key Features of the GRZ OWA Portal Functionality Unified Inbox : Open your web browser and go to https://mail
Gives personnel instant access to contact details for colleagues located across different operational areas, from local ministries to overseas embassies. Troubleshooting Common Connection Obstacles